CORPORATE

Swiggy suspends Supr Daily services in five cities; Genie also temporarily suspended

Swiggy on Tuesday announced that it was suspending its grocery and daily essentials delivery service, Supr Daily across major metros, including Delhi-NCR, Mumbai and Hyderabad. The Bengaluru-headquartered company would eventually shut down the business with a realignment of the business operations, said Supr Daily CEO and co-founder, Phani Kishen Adapalli in an internal mail. 

A Swiggy spokesperson also confirmed that its pick-and-drop service Genie had also been suspended temporarily. 

“As a part of the restructuring, Supr Daily will suspend operations in Delhi-NCR, Mumbai, Pune, Hyderabad and Chennai. We have a detailed transition and closure plan in place to make it less painful for our users as well as brand and vendor partners. We will continue to serve users in Bangalore and double down on our efforts here,” the Supr Daily CEO said. 

“The restructuring has an impact on employees operating in these five cities and some corporate employees as we right size the organization to be in line with our scale and stage. I’m glad to inform you that we’ve identified relevant roles for a significant majority of the employees within the open requisitions across the broader organization and expect to place the rest over the next few weeks. We have always believed in treating people with care and respect at Swiggy and are fully committed to providing the best transition support,” he added. 

Mr Phani said that employees would have several opportunities to ask their questions as we have a series of town halls and one-on-one meetings. “Your managers, functional leaders, HR partners and I will be in close touch and be available to take any queries,” he mentioned in the email. 

Swiggy had acquired Supr Daily in mid-2018 when it was serving close to just 6,000 orders a day in a few suburbs of Mumbai. At that time, Supr Daily kick-started Swiggy’s journey beyond food delivery and into convenience and grocery. 

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